Frequently Asked Questions
Q. How do I book online?
A. Navigate to www.parkrite.ie
and choose the Book a car park option. Select the city and car park that you wish to book. Follow a simple process to submit your details and payment. You can optionally register and create an account to make booking easier.
Q. How can I pay?
You can pay by Lazer, Visa, MasterCard, or Visa Debit. We work with Realex Payments, a leading online payment provider to ensure that your transaction is secure.
Q. How do I know that my booking has been accepted?
You will receive a confirmation notice as soon as your booking is complete which includes a “voucher” code. You will also be sent an email confirming the booking with your voucher code. Be sure to bring your “Voucher” code with. You will need this code to exit the car park. You do not need to bring a printout the booking confirmation page with you. You just need our booking reference number.
Q. What is the latest time that I can pre-book prior to arrival?
Bookings can be made up to midnight on the day prior to your arrival at the car park.
Q. What do I do if I don’t receive a booking confirmation?
A. If you do not reach the screen with the booking confirmation code, the the booking has not been completed successfully. If you completed the online process and did not receive an email booking confirmation, please check that the email is not blocked by your server, or classified as spam.
Q. Are my booking details secure?
A. Your booking data is secured by SSL encryption technology.
Q. Is it possible to amend or cancel a booking?
A. If you wish to amend a booking, please call our call centre on 01 542 5600 and ask to amend your booking. It is not possible to cancel a booking, or get a refund on bookings completed, but you can exchange your booking for an alternative date. When amending your booking you will be asked for the name under which the booking was made along with the corresponding “voucher” code.
Q. Do parking charges include VAT?
Yes, all parking charges include VAT at 23%.
Q. Arrival and parking instructions
A. Drive up to the barrier as normal. Take a ticket. Park your car in any parking space available bring your ticket and your reference number to the customer service desk in the car park. The Parking attendant will give you an exit ticket. You do not need to bring a printout the booking confirmation page with you. You just need our booking reference number.
*In the interest of other customers, we ask that you go straight to the customer service desk after parking your car. Otherwise we will be saving a space for you, which could be used by another customer.
Q. What happens if I park for longer than I pre-booked?
A. Insert your ticket at any of the pay machines, to pay the additional fee owed before going to your car.
Q. Who can I contact if I have questions or difficulties booking?
A. Please contact our call centre which is open from 6am to 2am 7 days a week on 01–542 5600 or email firstname.lastname@example.org
If you have difficulties while in the car park, just go to the customer service desk, or press the intercom button at the entry/exit barrier.
Enjoy your stay and visit us again soon!
The Park Rite Team